dewadepo mantap Platform Privacy Notice

This page describes what we collect when you use dewadepo mantap and how we keep that data protected. We collect account registration information (legal name, email, ID number), payment details (bank or e-wallet account holder name and number), and activity logs (bets placed, game results, deposits, withdrawals). We use this data only to operate your account, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and comply with anti-money-laundering law.

We store your data in encrypted databases. We do not sell your personal information to advertisers or third parties unrelated to payment processing. Your betting history and account balance are visible only to you. We retain your data as long as your account remains active and for a legal retention period after account closure. You have the right to access, correct, or request deletion of your personal data subject to legal and operational requirements.

Our privacy practices reflect our commitment to data security and user confidentiality. This notice explains our collection, use, storage, and your rights regarding your data on dewadepo mantap.

What data we collect on dewadepo mantap

We collect registration data when you create an account: legal name, email address, phone number, date of birth, and ID type and number. We use this information to verify your identity before your first withdrawal and to comply with regulatory requirements in jurisdictions where we operate.

We log activity data automatically: every bet you place, every game round you play, every deposit and withdrawal, your account login times, and your device information (browser type, IP address, operating system). This logging helps us detect fraud, resolve disputes, and comply with audit requirements.

We do not collect audio or video recordings unless you voluntarily submit screenshots or video evidence in a support ticket. We do not use cookies to track you across other websites — our cookies are session-only and used only within the dewadepo mantap platform for login persistence and game state.

We collect only the data necessary to run your account, process payments, and comply with law. We do not collect or use data for marketing profiling or behavioral advertising.

How we use your data

We use your registration and payment data to verify your identity, process deposits and withdrawals, and settle bets and game results. We use your activity logs to detect suspicious patterns (multiple registrations from one IP, rapid deposit-and-withdrawal cycles, unusual betting patterns) that may indicate fraud or account compromise. We use your contact information to send you account notifications (login alerts, withdrawal confirmations, terms updates) and to respond to your support requests.

We share your data with payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, and others) only to process your transactions. We share your data with law enforcement or financial regulators only when legally required by court order or statutory obligation. We do not share your data with advertisers, data brokers, or unaffiliated third parties.

Our servers and databases are located in data centers that may be outside your jurisdiction. By using dewadepo mantap, you acknowledge that your data may be processed in other countries. We maintain encryption and access controls regardless of server location to protect your data from unauthorized access.

Your rights and data retention on dewadepo mantap

You have the right to access your personal data held by us. You can request a copy of your account information, activity logs, and transaction history by submitting a request through your account dashboard or by contacting our support team. We provide this data within 10 business days.

You have the right to correct inaccurate or incomplete data. If your registered name or payment information changes, you can update it through your account settings. For significant changes (legal name, ID number), we may require identity verification before approving the update.

You have the right to request deletion of your personal data, subject to legal and operational limitations. If your account is closed and has no outstanding disputes, we delete activity logs within 90 days of closure. We retain identification data for five years to comply with anti-money-laundering record-keeping law. We do not delete transaction records because they are necessary for payment processor reconciliation and regulatory audit trails.

Registration data

Retained for account lifetime plus 5 years for compliance purposes.

Payment data

Encrypted and stored for 5 years; card numbers never stored.

Activity logs

Retained for 7 years for audit and dispute resolution; deleted after closure plus 90 days.

Cookies

Session-only; deleted when you log out or close your browser.

Data security measures we employ

We encrypt all data in transit (between your device and our servers) using TLS/SSL encryption. We encrypt sensitive data at rest (in our databases) using AES-256 encryption. We restrict database access to authorized staff only; access is logged and audited. We do not grant payment processors direct access to our customer database — all payment data flows through encrypted API channels.

We conduct regular security audits and penetration testing to identify vulnerabilities. We maintain incident response procedures: if we detect unauthorized access or data breach, we notify affected users within 48 hours and cooperate with regulators as required. Our staff undergo data protection training annually.

We cannot guarantee absolute security against sophisticated attacks or nation-state adversaries. However, we maintain standards aligned with payment industry best practices and use third-party security assessors to validate our protections.

Contact and data subject rights on dewadepo mantap

To exercise your rights (access, correction, deletion), to report a privacy concern, or to lodge a complaint, contact our support team through your account dashboard or via email. Provide your account ID, a clear description of your request, and any supporting information. We respond within 10 business days.

If you believe we have mishandled your data or violated this privacy notice, you may lodge a formal complaint with the data protection authority in your jurisdiction. We cooperate fully with regulatory investigations and provide documentation as required.

This privacy notice applies to your use of dewadepo mantap across all access methods (web browser, Android app, iOS browser). Regional context: the notice applies consistently to users across Jakarta, Surabaya, Bandung, Medan, and all other supported cities. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) maintain their own privacy policies; we recommend reviewing them to understand how they handle your payment data. Our services are available only where local law permits; your use of dewadepo mantap indicates your acceptance of this privacy notice.

Privacy notice updates and closure

We may update this privacy notice from time to time to reflect operational changes or legal requirements. We notify you of material changes via email at least 30 days before the new notice takes effect. Continued use of dewadepo mantap after the effective date constitutes your acceptance of the updated notice.

If you close your account, we cease new data collection immediately. We retain your identification data for five years as required by anti-money-laundering law. We delete activity logs and temporary data within 90 days of closure. Payment transaction records are retained indefinitely because they are necessary for payment processor reconciliation and regulatory compliance, not for operational purposes.

For complete information about our data practices, terms, and account policies, visit our Terms page or contact our support team on dewadepo mantap. We are committed to transparency and will clarify any aspect of this privacy notice upon request.